You did it. You made it out — hopefully with some shred of sanity and sense of personal self-worth. But even if those things feel unrecoverable, they aren’t. You can get them back.

Maybe you’ve moved on to greener pastures. If that’s the case, well done. You’ve taken an important step towards preserving (or gaining back) your emotional and physical health.

Maybe, although less likely, your boss either moved on or was fired. Most of the time, these situations don’t fix themselves, as for some reason senior leadership would rather keep a single toxic boss employed than the multiple high-quality employees who leave because of them.

In either case, there’s a residual emotional and physical toll that lasts well beyond the end of the boss-employee relationship. I know; I’ve been there.
In the span of just two years of reporting to a toxic boss, I went from being a high-performing, high-potential engineering leader to nearly leaving the company I’d spent 15 years at because of one single person. My boss. That’s how badly I needed to get away from her.

Mental resilience is the cornerstone of a successful life - but can you build it in yourself, your family and your team?
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Crying every morning may sound like a terrible way to start the day, but for life coach Suzie Doscher, Class of 1974 (1970-74), tears are a vital safety valve – and a healthy response to a global pandemic. “When a friend asked me how I was coping with lockdown, I told her I regularly had a good cry,” she says. “I sometimes started the day feeling uneasy or unsure, but I know it’s important to deal with my emotions so I release them by having a cry. That is how I got myself to a place where both my feet were firmly on the ground, and then I knew that I could handle whatever came my way.”

Now, more than ever, our mental health matters. We live, work and study at breakneck speed, bombarded by choice. And with technology – and the recent lockdowns – creating an ‘always on’ environment, boundaries between life and work are increasingly blurred. Clearly, the ability to build our own mental resilience, in mentally healthy work and living spaces, is crucial.

None of this is news to Brigitte Eigenmann, Head of Human Resources at ZIS. “Our mental and physical health are connected,” she says. “That’s why we need to take mental health seriously.”

By Melissa Waggener Zorkin, Global CEO and founder of WE
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Have the last six months left you feeling hopeful and clear about what tomorrow will bring?
I didn’t think so. 

We’re living through extraordinarily difficult and uncertain times, and there are no easy solutions to the issues we face. But as business leaders—and as human beings—it’s our job to figure out a path forward and to do so in a way that creates positive change in the world.
The coronavirus pandemic triggered an economic disaster that continues to unfold. In a recent survey by WE and Quartz Insights, a whopping 80% of business leaders called economic downturns the biggest threat to purpose leadership. Although it may be tempting to prioritize quick economic fixes over values, every indicator shows that brands whose purpose persists through these hard times will thrive where others won’t. 

A piece of simple old wisdom that’s desperately needed in the modern world

“You’re not going to believe it! You’re not going to believe it!” shouted the young man as he ran across the courtyard. “I just heard something about one of your friends!”
“Whoa, slow down,” replied Socrates lifting his eyes from the scroll he was reading to face the young man. “Before you tell me the news, I’d like to give you a little test.”
“A test?” the young man fired back frustrated his eagerness had been met with resistance. “What kind of test? I don’t like tests!”

“Don’t worry,” Socrates smiled. “It’s not very hard. In fact, it’s quite simple. It’s called the ‘Triple-Filter Test’. And as its name implies, it consists of three questions that will hopefully help you better filter information.”
“The first filter is Truth,” Socrates continued. “Are you absolutely positive that what you’re going to tell me is true?”

“No, I’m not sure it’s true,” the young man responded sheepishly. “I just heard about it and I thought you should….”
“Moving on,” Socrates jumped in. “Since you’re not sure whether or not what you want to tell me about my friend is true or not it’s time for the second filter which is goodness —Is the news you have about my friend something good?”

I wonder how many words have actually been written about communication. Suffice it to say, there have been a great many. I suppose it is because we haven’t cracked it yet; this ability to convey messages so that what we say is heard in the way we mean it, and conversely, what we hear is received in the way it was meant. Indeed, the road to clarity always seems to be under construction.
Even if we try to simplify our communication processes, barriers come up that can sabotage the message and render it ineffective by the time it gets to those who must act on it. There are a lot of reasons for this. Here are four that come to mind:

Cultural barriers
There are many factors that make up what we refer to as “culture” but to me, cultural difference is about attitudes and beliefs that come from our personal environment and experience. As such, two people could get the same message but interpret it in two entirely different ways simply because their frames of reference and language differ.

Small things tell you a lot about a person

Last week, a client asked me, “How can I delegate more effectively?” It made sense that she wanted to dig deeper into this. Delegation is a superpower for leaders — it’s one of the most powerful ways to scale yourself and your impact. I strongly believe: great leaders delegate better than average leaders.

Part of this is causality, though. If you don’t delegate, you’re probably going to burn yourself out as an average leader and never finish the journey to becoming a great leader.

In some ways, delegation was always one of my strengths. But it was also something I leaned into too much once in a while. I was quick to pass on responsibilities and give others opportunities, but it was sometimes a scattershot approach. And it didn’t always come with the clear guidelines and support that makes delegation effective.

So, where is the balance? How can we unlock this deep well of efficiency and effectiveness? Like most leadership topics, it begins with the leader.

1. Address Your Own Control Issues

The barn has burnt down, now I can see the moon.

The above quotation from Masahide delivers a compelling message. He looked at what some would consider misfortune and created in his mind a thing of beauty. He could have said to himself, as many of us would today, "How terrible. I can't believe how unlucky I am." Instead Masahide was able to embrace the good. "Wow! I never realized how much beauty I can see with no barn to obstruct my vision. How lucky I am!" It stands to reason that...

If we embrace the good that can come from whatever life hands us, we have come a long way in learning how to embrace uncertainty.
 
There is no question that life sometimes seems really rotten on an objective level. But the objective level is unimportant; it is the subjective level that determines how we interpret what happens in our lives. Do we interpret something as good or do we interpret something as bad? I have noticed that when people look at all their experiences in life as a way of learning and discovering more about the world and themselves, then all their experiences - good or bad - are good! It follows that if we can learn to see that ALL experiences in our lives can be really valuable, our worry about the future is greatly diminished. We have come one step closer to being able to embrace all the uncertainty in our lives.

These are a sample of options you have when in need of some stress relief:
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• Take a break and leave the room. Find a quiet space, even the loo will do.  
• Compose yourself by taking at least 3 breaths. As you exhale, imagine a little bit of the tension leaving your body. (I find visualizing a dark cloud dissipating helpful.)
• Gather your thoughts.  
• Keep your focus on exactly what has been going on that is causing you the stress. Is it the task itself? How about more basic such as hunger or the space around you?
• Does it will involve another person or people… What is missing?  
• Once you know specifically what has thrown you out of balance, think about what can you do now to influence the situation.
• Consider all the steps required to find a solution. Make a list, if only a mental list.  
• What can you do today, right now?  Arrange your list in terms of priority. What has to be done first, then what?  
• Consider the practicalities of your action plan. Is it realistic? Have you the time?  
• Do you need advice or support? If so, whose?  
• Fine-tune the steps you consider necessary to resolve the situation. Keep things realistic to avoid feeling pressure.
• Having thought things through you may find the problem has changed in perspective. Adjust the plan accordingly.

It is most import to ensure that any action you propose to take is in keeping with your personality and can be executed in a style that suits you.
 
 
by Suzie Doscher, Executive and Life Coach, Self-Help Author
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Empower yourself by not only connecting, but also aligning your life (and that includes life at work) with your core values.
In my experience finding out or rediscovering what my personal values are was one of the most important steps in my personal growth. If I think back at the person, I was before I reconnected with them… ‘a loose cannon’ comes to mind. 

I had lots of things in place, lots of boxes ticked but at the same time my life was not making me happy. I was not satisfied let alone had anything even remotely close to inner peace. 
Once I discovered what is truly important to, what nurtures me, what allows me to feel like myself and grow into my skin then my life started changing. 
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The reason being that I felt I had a foundation to live life from. I noticed my values are the bricks to my foundation, they are what grounds me. It was so exciting to find out that these values are part of me, inside of me and always there. Living in alignment with them does not actually cost me anything. There is a ‘cost’, this comes in the form of time. I take time to nurture them, to feel strong and fully in my personal power. I feel my inner light is shining.

A scientific study proves self-care can only take you so far.

Forget meditation apps, Tony Robbins seminars and all-inclusive wellness retreats. Happiness’ business model is pyramid-shaped.

A research article in The Journal of Positive Psychology says happiness comes from “making others feel good, rather than oneself.”

Very in fashion with the pyramid scheme model: you can make your first steps towards happiness on your own — read self-help, maybe do some yoga — but if you really want to make it, get your friends and relatives involved somehow.

I think this is a refreshing pivot. Pyramid schemes used to be all about scammy tactics to trick people into buying over-hyped multivitamins and surface cleaners.

Now it could be the model that helps us understand what makes us happier.

Happiness’ secret ingredient is “relatedness,” researchers say
Relatedness is a basic psychological need.
Some people think if we were not restrained by laws and moral codes, society would immediately spring into a rioting rampage of rape and murder and robbery. But our brains are wired to feel good when we nurture a sense of collaboration and community.

We evolved to scratch each other's backs, and given how anatomically difficult it is to do it on your own, I believe Mother Nature wanted us to figure out we need one another after all.
Like in any pyramid scheme, happiness is rigged against individuality.

The researchers tested it: you can’t hack relatedness by sending good vibes back to yourself. And that’s why most happiness-seeking models don’t ultimately work: they lack this sense of community.

Self-help, for one, has ‘self’ in its title
That should be a red flag.

Although I’m not saying we should neglect ourselves. I eat healthily, meditate and exercise, get my hours of sleep and sunshine, and drink lots of water (and since that kidney stone catastrophe of 2019 I’ve been extra diligent with that last one).

I don’t think we could be physically and emotionally inclined to make others feel good unless we’ve done a bare minimum of self-directed work.

But you know. Self-care can only take you so far.

To keep improving your happiness levels, ditch the “self” and embrace the “help.” There’s no “I” in “next level.”

Can money buy happiness?
Getting the millions with a B is another one of those self-centered tactics that won’t work. It’s a pity some of us will remain skeptical right up until we’re crying in our Lambo.

Here’s the thing: material wealth only increases happiness as far as our basic needs go. Once those are satisfied, the Musk bucks and Buffet bills won’t make our lives any merrier.
Speaking of pyramids, do you know about Maslow’s hierarchy of needs?

Money can take you into the first floor of the pyramid, the physiological needs, and up to the second floor, the safety needs.

But once there, there is no more material deprivation to relief. Money can’t buy a VIP ticket to the penthouse of that pyramid: self-transcendence. The pinnacle of human fulfilment, where we find ourselves transcending the ego and focusing on something bigger.

What about going spiritual?
Those who don’t know how to set up funnels to get rich may opt for detachment instead.
There are plenty of legitimate reasons why trying spirituality, studying Buddhism, going monastic, and meditating your way out of the illusion of the self.

But spirituality’s been capitalized into yet another product for the “Health and Wellness” aisle.
And if it were the ultimate solution, I’d expect Andy Puddicombe not to come back from the Himalayas after 10 years, meditating 16 hours a day, to create a subscription-based meditation app.

Some of us just crave the frenzy of the west. As for me, I’m a writer. I need to be one with everything, but through an internet connection — which I suspect is something the Himalayas are in scarce of.

Philosophy can make you wiser — and sadder
Tell me if a cheerful person could’ve come up with the trolley problem:
A runaway train is headed towards 5 workers on a railway line. The only way to save the workers is to operate a lever that would make the train go down a side rail. Problem is, there’s another worker on that one too. So, do you leave the lever untouched and have 5 workers killed, or do you switch the lever, killing the one worker on the side rail, but saving the other 5?

I get philosophy it’s meant to make us wiser, sometimes by testing our moral virtue with thought experiments. But it doesn’t work for me. I’d prefer to imagine the 6 workers and me over a barbecue.
In fact, it seems that if you drift too much into philosophical self-absorption, you’re bound to become depressive about existence. All for something that, in the end, no one cares about.

Or as Plato put it: “That man is wisest who, like Socrates, realizes that his wisdom is worthless.”

Self-centric tactics out of the way — how do we make others feel good?
Here’s how I’m doing it: I don’t try to force it. Because that would be inauthentic, right? That would be the ol’ self-centric impulse showing, trying to hack my way to greater happiness.

Instead, if the opportunity to make someone else feel good presents itself naturally, I take it.
Even the little things can make an impact. In one study, researchers approached people that had just park their cars, gave them a few quarters, and told them to either feed their own parking meter or the meter of a stranger. Participants showed a greater lift in happiness levels when they fed others’ meters.
But again, it’s the genuine gesture, not the quarters, that made them feel good. It’s the magic of relatedness, available to everyone and everywhere.

You don’t need a researcher approaching you on the street after parking your car. Just get your head out of your ass and pay attention to these opportunities.

One final tip from the pyramid scheme canon
Just recruit five people.
You know how it goes: make five people feel good, because if they make five more people feel good, and then those make five more people feel good…

It sounds like an impossibly large chain, but if you do the math, you’ll see we can repeat this cycle only 14 times. After 14 cycles, you run out of people on the planet. That shows the true, shady nature of pyramid schemes — but also, how easy it could be to spread The Good Vibes.
So now you have a legitimate reason to message your aunt on Facebook, without any pressure to segue the conversation into selling her a disinfectant.
Go make those five people feel good.

By Loudt Darrow
​Photo by arash payam on Unsplash (modified by author)

I was standing by the lake one windy morning watching the waves crash up against some rocks and the ripple effect that followed. The wave hit one area and cascaded long the others closer to where I was standing. It was beautiful, full of energy and at the same time made me realize that this can be translated into how one negative thought tends to release a series of more negative ones. This seems to happen to ‘feed’ or confirm the first one. I have found that negative thoughts hate being alone ... they look for company. 

In my own personal experience as well working professionally in the arena of personal growth and development, I all too often witness how this unfolds.

I am not a therapist or neuroscientist so cannot speak scientifically. Having said that I have enough evidence after 16 years of working in this area to be able to say the patterns are there. 

It strikes me that our minds do not like to give up the negative thoughts. Our brain looks for further thoughts to confirm this 'truth'. The thought might be far from true now in your actual present-day reality, yet we treat it as absolute truth in our thinking. From what I witness these beliefs come from emotions, more often than not emotions from the past, even recent past (last job, last relationship). Our behaviour follows our thinking, so our behaviour will act upon what we think and therefore believe.

Limiting Beliefs

For example: If you believe you are not very good at something chances are you will act this way. Instead of taking the approach to learn how to, or improve, you shy away from it.

Of course, the very first step must be being aware of this thought pattern and the resulting behaviour. To make any changes it is vital to be aware of a pattern. If it turns out to be limiting belief that is holding you back this belief is best challenged and reframed. If is is there due to lack of clarity you know to get more clarity. 

Feeling grounded

In order to stay calm and grounded it requires certain behaviours that feed being calm. 
Each person will have their own requirements. What you as an individual need to feel calm will most likely differ from someone else’s needs. Each has their own interpretation of success as well as what feeling calm and grounded means to them. 
Based on my own personal experience this also changes depending on our age.
I know when I was 30 my focus was very different to 40. At 30 I was focused on creating my family and being a wife and mother. At 50 I noticed that feeling fulfilled was my new goal and turning 60 was fabulous as I had completely grown into my skin by then and was more than happy to focus on my core values and needs.  The 'older age'  goal is answering the question ‘how do I want this chapter of my life to look and feel’… This one is still work in progress so watch this space.

Tips for what comes next
​If you find yourself lost in a negative thinking pattern regarding an issue, observe any common denominators that kick the first thought off. What sets those wheels in motion? What happens next? Observe yourself, raise your awareness to your patterns.
Is it a recurring situation, a recurring interaction, an issue left unresolved, a lack of clarity?
It could be a number of things. Get to know yourself to find out what exactly it is.
It is worthwhile to observe what comes next. Which thoughts follow, how do you act, react, behave, or deal with it?
Always remember to be patient and kind with yourself during any process of growth or change.

by Suzie Doscher:
Coaching for Personal Development: Life Coaching and Executive Coach, Self-Help Author

​Photo credit: Pexels and Shutterstock

I remember doing a Self-Esteem exercise while I was studying to become a coach. What I loved about the Noble Manhattan Coaching training was that we had to do all work on ourselves. 
Talk about furthering your own personal growth and development.
How could I work with clients if I had did not know and experience all the growth myself.
I loved the changes that I was making to my own behaviour patterns as I was learning how to apply them professionally.

16 years later I still believe it to be the best coach training - even if I had not become a professional coach. The benefits from doing the work for myself improved the quality of my personal and professional life no end and still does.

Self-esteem evaluation Exercise
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​Answer the following questions, giving each one a score out of 10 using the following scale:
Totally agree with the statement
Completely disagree
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1. My experience in life has taught me to value and appreciate myself   …                
2. I have a good opinion of myself   …                                                              
3. I treat myself well and look after myself properly   …                                                            
4. I like myself   …                                                                                                           
5. I give as much weight to my qualities, skills, assets and strengths as I do to my weaknesses and flaws   …                                                                                          
6. I feel good about myself   …                                                                          
7. I feel I am entitled to success and the good things in life   …                                                
8. My expectations of myself are no more rigid or exacting than my expectations of other people …                                                                                          
9. I am kind and encouraging towards myself rather than self critical   …      
   
   

Add up your total score:  .....                                                              
 
As it is out of a total possible high score of 10 you will gain an insight into where your self-esteem is at. ​
If you want to start with some self-coaching consider these thoughts:
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1. The Present  

Eckhart Tolle refers to living in the now, which means being able to see and feel what your life is in the present moment.
The present-day buzzword for this is to be mindful by practicing mindfulness.
Standing in a beautiful park, by a calming body of water, or attending your child’s school play or other family event, and actually seeing the trees, feeling the flow and energy of the water, enjoying the play or event while feeling joy instead of being lost in your thoughts (which are taking you elsewhere) is experiencing the now, the present moment, being mindful of that very moment.
 
Thoughts can propel you into an entirely different location even if you are not there physically. It seems odd that we do not just naturally live in the now. After all, almost everyone would agree that the present moment, the now, is all we have. 
 
When you are able to live in the day life becomes more relaxed and enjoyable. You empower yourself by influencing what you can influence. 
This becomes a powerful technique to step out of stress.
This is not to say you should never think of the future and plan to reach your goals and avoid pitfalls. 
It is more about how this is done. Keep your energy where it is needed - in the day.

Examine your present-day reality and determine what is working and what is not working.
Explore what you can influence and what not.

Miscommunication can happen in any relationship, whether it’s personal or professional. And when it does, it’s important that we step back and acknowledge how we can communicatemore clearly going forward. This is a topic we discuss in our book, Your Time to Thrive, where we use science, storytelling, ancient wisdom, and practical advice, to help readers improve their health, happiness, and sense of purpose. 
We asked our Thrive community to share with us the words and phrases that help them communicate more effectively and mindfully. Which of these phrases will you start using?

“Tell me more.”
“I have learned to use appreciative inquiry to gain trust and open communication in personal and professional relationships. Phrases like, ‘Tell me more…’ or ‘What are you trying to achieve and how can I help you?’ create the feeling of inclusion and partnership to facilitate a two-way communication.”
—Isabelle Bart, social entrepreneur and coach, Orange County, CA

“Help me understand.”
“I find that everything is more effective when presented as an offer. This is especially helpful when presenting an opposing view.  For example, I’ll say, ‘I’d offer that it’s more important to hire based on who is the best fit for the team than on experience. The reason is….’ I’ve also found that when people are nervous to speak in meetings or presentations, this simple opening helps because offering feels better than trying to prove yourself.”
—Pam Reece, leadership and wellness consultant, New York, N.Y.

“Do you want me to simply listen?” 
“To encourage empathy and clarity in my conversations, I often find myself asking, ‘Can I share something about that with you or did you just want me to listen?’ Sometimes, people just want to be heard and are not looking for feedback, so this helps to gauge if they would like another perspective or not, and leaves the person feeling heard and cared for either way.”
 —Julie Demsey, hypnotherapist, coach, author, Sydney, Australia 

Many people grow up pretty confused about their emotions and how they work. So, understandably, they tend to simply avoid what feels bad and hold onto what feels good.
The problem is…
Making decisions based on how you feel is a recipe for both failure and unhappiness.

On the other hand, emotionally sophisticated people have a more nuanced understanding of how emotions work. And the better you understand your emotions, the easier it is to work with them in a healthy way.
Emotional sophistication means having a deep understanding of how your emotions actually work.

If you want to cultivate a healthier understanding of your emotions, these 6 habits are a good place to start.

1. They’re Curious About Their Own Mind

If you’re stuck tossing and turning once your head hits the pillow, these tips can help.

There are few things more frustrating than getting in bed after a long, tiring day only to realize your brain isn’t ready for sleep. You know those nights: Despite how exhausted you feel, your mind is off ruminating on tomorrow’s to-do list, your uncertainties about the pandemic, or whatever other worries are real for you in that moment. While you’re in the heat of tossing and turning, sleep can feel like a hopeless reality — but fortunately, that’s rarely the case. There are plenty of in-the-moment strategies that can help us kick our worries out the door so we can get the rest we need and deserve. 
We asked our Thrive community to share their go-to strategies that help them fall asleep when they’re stuck tossing and turning. Which of these tips will you turn to the next time you can’t sleep?

by Thomas Oppong

The world’s greatest thinkers problem-solvers and decision-makers rely on a set of principles, shortcuts, frameworks and smart tools to cut through complexity, difficult decisions and life-changing obstacles.

These are a few of my thinking principles. I use them to improve and upgrade my intellectual life. All of them will help you think better, and I hope they inspire your own intellectual curiosity. Each thinking model offers a different framework that you can use to look at life.
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