Rapport is one of the elements that helps create a harmonious environment for good communication. For a conversation to be satisfying the parties involved need to feel comfortable, relaxed and safe. This environment makes difficult subjects easier to approach. A harmonious atmosphere offers the sense of cooperation not competition.
When communication flows easily you feel a sense of natural rapport.
It is best to never assume anything about the other person. Rely on what you are told, and the sense you get from them. Ask questions if you need further information. It is best not to jump to conclusions and thereby make assumptions.
During a telephone conversation when there is no eye contact, your voice must take over the role of our body language and facial expressions to establish rapport. During an online meeting how, you present yourself is very important.
What makes rapport necessary?
Having rapport is necessary to achieve the desired results from any conversation. For effective parenting, or in the context of business meetings, the outcome of a conversation could be limited without a harmonious feeling. For example, it could be more difficult to have a child cooperate and clean up his room if the request always comes with an angry voice, rather than that was encouraging and respectful. The same would apply in a business meeting. It might be easier reach an agreement or to close a deal if the atmosphere within the meeting is agreeable. The results can be much more effective when the rapport is natural. If rapport is missing, the quality of communication will suffer.
How are you doing?
I do not mean physically. I am referring to how you are doing emotionally.
There are all sorts of people, all sorts of approaches to handle life, all sorts of approaches and mindsets, all sorts of biases, fears, beliefs and all sorts of processing ways and speeds.
I spent a weekend in the Swiss Alps where across one of the gorgeous small alpine lakes a slack line event was happening.
It was amazing to watch all levels of slack line walkers move across the lake.
At first I thought “I guess falling into the water is not too bad” followed by “but then they have to swim back to shore and start again”. I noticed they were wearing a safety harness. Losing balance meant still being attached to the line, so they would not fall into the water.
To start again they beautifully maneuvered with grace and elegance back up on the line.
Anyhow, this all made me realize that ‘getting back up’ is a most vital skill to have for life with all of its ups and downs. After all the reality of life is a series of ups and downs.
In a step-by-step approach I examined my own approach to ‘getting back up’.
The end of the year is nigh! And with it comes a lot of busy work—some fun, some not so fun. Whether it’s personal or professional, the end of the year is about finishing up, taking stock, and making plans. And that’s all before we get into the crush of the holidays. Our To-Do lists can be very long this time of year.
What we often leave off our list is taking time for ourselves. Yet, the crazier life becomes, the more we need to give ourselves space to just be. We need to spend time on our self-care.
You have probably heard the term self-care tossed around, but what is it exactly? It is any activity that we deliberately do to take care of ourselves—mentally, emotionally, and physically. Self-care is time or an activity that builds us up rather than takes away our energy. It is a way to recenter body and mind when we feel scattered and overwhelmed.
When we take the time to be present in ourselves, when we take time for self-care, we can reconnect to the world in a Higher Self way.
Listen to the Audio version narrated by Suzie Doscher - 4.30 mins
You choose what you will wear and eat, what films you see, who you socialize with. You make choices all day long in your professional and personal life. In the same way, you also have the choice of which thoughts to focus on. The nice, happy thoughts, of course, are not a problem for they give energy, put a smile on your face, and are inspiring as well as motivating.
Everybody has negative thoughts. They are the ones that are easy to obsess over and rob you of energy, leaving you feeling drained. Believe it or not, how long you allow negative thoughts to influence your mood, day, or even life is up to you. Every thought you have either weakens you or strengthens you.
It is important to realize that thoughts are not reality. Assumptions are good examples of this. Just because you assume something does not make it true.
When you are struggling to stop obsessing about something, remind yourself that you have a choice to move on to a thought that might make you feel better in that moment. It is best to acknowledge negative thoughts when they come up and then choose not to stay with them by distracting yourself.
No one can eliminate all bad thoughts, but you can make the conscious decision to be in charge of your thinking. Filter through what is real and what needs your focus. Your mind is yours to control. You cannot control the first thought, but you can control the second. Choose to consciously override thoughts that weaken you. This will allow you to feel you have some personal power.
Some suggestions to explore:
When a company focuses solely on reaching targets and continually pushes employees to reach these goals, the side effects often result in a high turnover and burnout rate.
Ironically, this can cause the company NOT to achieve its targets in the desired timeframe. Pushing too hard in one direction results in an inevitable push back from the opposite direction. This is a law of nature that applies to the business world as well.
Stressed employees trying to reach sometimes unrealistic or unnecessary targets tend to operate at half of their capacity. They start to make mistakes and lose track of the details amid their overwhelming work schedules. They tend to suffer physically exhaustion as well. All of this hurts productivity, the very thing the company is trying to increase.
In the Oxford Dictionary, the definition of a “control freak” is “a person who feels an obsessive need to exercise control over themselves and others and to take command of any situation.” The Merriam Webster dictionary says that a control freak is “a person whose behaviour indicates a powerful need to control people or circumstances in everyday matters.”
This personality trait could stem from a chaotic childhood, alcoholic parents, abusive behaviour, or early abandonment. Such experiences can make it hard for people to trust or relinquish control to others. The fear of falling apart pushes them to control what they can. As their emotions are all over the place, they feel loss of control. For this reason control freaks will micromanage whatever they can with the belief that this makes them strong. People who feel out of control tend to become controllers.
I imagine each and every one of us is a control freak, or takes on the behaviour of such, at some point or another. The fear of failure is what makes it so important to control everything when you do not trust anybody else to do a good job.
One difficult aspect of being around a control freak is accepting that they do not understand how their behaviour and choice of words affect the people around them. Another difficult aspect is not to take it personally. This behaviour comes from deep inside and the person is actually quite unaware of being a control freak.
Listen to the INTRODUCTION to the self-help book:
Raise your self-awareness with this: