By Jessica Hicks, Associate Multimedia Editor at Thrive Global
Managing people is tough — but managing people as they work from home during a global pandemic, well, that’s another story. Whether you’re a first-time manager or have been leading people for years, the coronavirus crisis has likely pushed you into uncharted territory. On top of overseeing day-to-day workflow, problem-solving, and paying attention to the bottom line and deliverables, there’s another big task on your plate: helping to take care of the human capital on your team when you don’t see them every day.
“It is difficult to know what demands each individual is facing — whether it be navigating health issues, a partner that is a frontline responder, children in need of care, extended family members that are isolated,” Ashley Hardin, Ph.D., a professor of organizational behavior at Washington University in St. Louis, tells Thrive. “Many employees are balancing many roles and enacting those roles simultaneously for the first time.”
An excellent article full of constructive and realistic tips to support your team working remotely.
Build Your Team's Resilience - From Home
By Patrick Lencioni
I’m a big believer in reminders. Samuel Johnson, the 18th-century author, once said that “people need to be reminded more than they need to be instructed.” I’ve learned this in the context of managing my own life, in the parenting of my children, and even in consulting to CEOs and other leaders. Which is why I wasn’t all that surprised when a long time client recently asked us the question, “as a CEO, I’m not sure how I should be spending my time every day.”
Here was a guy who has been using the organizational health concepts from The Advantage in his company for years, but who had lost sight of how those concepts should relate to the prioritization of his daily activities. Basically, he needed a reminder, which prompted me to write this essay.
The simplest answer to his question is this: “A CEO should spend most of his or her time doing the things that only he or she can do. Anything else can be delegated, and should be whenever possible.” There are a few responsibilities that leaders of an organization, whether they are CEOs, division presidents, school principals or pastors, cannot delegate. A large part of those responsibilities relates to what we call organizational health. They include:
Dr. Travis Bradberry
When emotional intelligence (EQ) first appeared to the masses, it served as the missing link in a peculiar finding: people with average IQs outperform those with the highest IQs 70 percent of the time. This anomaly threw a massive wrench into the broadly held assumption that IQ was the sole source of success.
Decades of research now point to emotional intelligence as being the critical factor that sets star performers apart from the rest of the pack. The connection is so strong that 90 percent of top performers have high emotional intelligence.
“No doubt emotional intelligence is more rare than book smarts, but my experience says it is actually more important in the making of a leader. You just can’t ignore it.” – Jack Welch
Emotional intelligence is the “something” in each of us that is a bit intangible. It affects how we manage behavior, navigate social complexities, and make personal decisions to achieve positive results.
By Jessica Hicks, Editorial Fellow at Thrive Global
Knowing how to delegate is essential to successful leadership, but it’s a skill that can be challenging. Some managers don’t like to hand over responsibility, while others might be nervous about appearing disengaged — but what these leaders don’t realize is that delegating can provide growth opportunities for their colleagues, and reduce stress for the entire team.
Plus, managers need additional support. A recent Gallup report found that managing various types of employees and stakeholders can escalate stress for managers, who “need protected time to think, do their own work, and respond to requests.”
If you’re a manager who’s unsure how to hand over a task, check out these tips to make the process more thoughtful and effective:
by Suzie Doscher, Executive Coach and Life Coaching focusing on Personal Development, Self-Help Author: Balance - A Practical Handbook for Life's Difficult Moments
Coaching your team? Add this skill to your coaching style – being non-judgmental.
There is an abundance of articles on being a coach to your people. I enjoy reading the quality information provided by the Harvard Business Review.
The desire to increase, enhance or maintain the quality of work, and in some cases even the quality of life at work, is evident.
The article in the HBR: Most Managers Don’t Know How to Coach. But They Can Learn, offers wonderful insights on what coaching is all about and aims to achieve.
Your responsibilities include leading, motivating, inspiring and with your coaching you hope to further their growth, development and enhance their skills.
Being successful in life requires you to make the right decisions for yourself and this takes knowing who you are and what you uniquely offer. When you say yes to the right projects and job for yourself, you are able to beautifully handle the work and the obstacles that inevitably arise as you make something happen in the world.
Susan brings you a cutting edge, revolutionary body of knowledge called BG5 that applies the principles of individuality from Human Design. Using the knowledge gained from BG5 analyses catapults you into a new way of dealing with yourself and others which leads to unprecedented results.
For more information about how my colleague Susan Begeman Steiner works with teams and individuals check out her website: sbsteinercoaching.com
Comment by Suzie Doscher:
A brilliant talk by Simon Sinek explaining how to lead Millenials in a world where it is said that they cannot be lead!
Empathy is the most important leadership skill! Wise words and very true. Learning how to have empathy and be there for your team members with empathy is key to success, not only success in business but equally success in life.
Watch this wonderful talk when you have the 30 minutes to be inspired.