Wonderful that 'Creativity' has moved up the list and Emotional Intelligence added :)
People skills are vital for all areas of life not only at work.
What Is Emotional Intelligence?
Emotional Intelligence affects almost everything you do. It applies both to the understanding of yourself and of others.
If someone has emotional intelligence, he or she is attuned to his or her own feelings and can empathize with others on the basis of this. Understanding your own feelings enables you to recognize and interpret emotions in others, seeing how these emotions enter into their behaviour and attitudes.
This also means that you can act on your perceptions in a productive manner.
The idea of change management has become increasingly important for companies, which have recognized the need to include coaching and training in this. Understanding Emotional Intelligence is central for change management, which is based on the emotional intelligence skills of the whole workforce.
Emotional Intelligence can be developed through learning the appropriate life skills and applying them at work.
How Increasing Your Emotional Intelligence
A Practical Handbook